Monitor enterprise server environment for the Department of State, communicate and support 
stakeholder communications, resolutions, and continuous operations.
Work closely with Systems Administrators on troubleshooting server problems and documentation of all 
changes, issues and problems related to maintaining the servers.
Perform reboots on physical and use VMware vSphere client to reboot virtual servers
Responsible for manually pinging, testing and opening problem outages for servers and web sites that are 
not responding.
Able to escalate issues to level 2 LAN Administrators
Use knowledge of standard and non-standard operating rules, procedures and diagnostic techniques to 
resolve difficult operating problems.
Escort and monitor un-cleared workers on site
Able to observe data center conditions and respond to situational issues such as by moving and setting up 
emergency cooling fans.